PRIVACY POLICY
We at Kristianne Art, LLC obtain and retain personal information of our customers. This personal information consists of our customers’ names, physical and shipping addresses, telephone numbers and e-mail addresses, and user IDs and passwords for their accounts with us. We also obtain credit card and bank account information of our customers. We obtain this information when customers place orders for the products we sell on this website, sign up or update their account information, or post questions or comments to us on the website.
We also collect personal information indirectly from third parties whose services we use to maintain and improve our website and to better market our products. An example is Google’s invisible reCAPTCHA service, which we have installed on this website to help prevent access by non-human automated “bots” that do not represent legitimate visitors and could harm the speed and reliability of our website. The information collected would include the IP address of the device from which you accessed this website, the pages on our site you visited and information your provided. Your use of this website constitutes your agreement to our use of the invisible reCAPTCHA and to Google’s privacy policy and terms of service related to the data Google collects through reCAPTCHA.
We use our customers’ personal information for several purposes:
- We use and share personal information with service providers (such as shippers) to fulfill and monitor product orders and obtain payments from customers for those orders.
- We use that information to communicate with our customers about matters we believe may be of interest to customers, such as giclées and other products we are offering for sale and showings of Kristianne Koenen’s art and the work of other artists. You may opt out of receiving news and other information from us at any time by unsubscribing by e-mail or through our website.
- We collect statistical data from this personal information that helps us improve your shopping experience and allows us to better evaluate the overall site usage.
- We use this information to protect our website and our customers from unauthorized intrusions into our website and other malicious activity.
To be clear, we do not sell or lease our customers’ personal information to anyone.
We maintain your personal information in confidence as a matter of policy. Although no website or computer system can be absolutely safe from being compromised, we take reasonable steps to prevent the unauthorized access of our customers’ personal information.
We retain personal information for as long as we believe reasonably necessary for the purposes described above. We may delete personal information from our records at any time in our discretion.
If you no longer want to have us retain your personal information, you must send us a request to remove that information to info@kristianneart.com. We will thereafter remove that information from our records. However, even if you request that we remove your personal information, we may continue to retain that information if we deem it reasonably necessary to do so to process transactions and to maintain accurate business records. We will also not remove information in circumstances where applicable law does not require us to remove that information or allow removal even if requested.
